Frequently Asked Questions

What is included in the venue rental?

Your rental includes exclusive access to The Crest during your contracted hours, venue tables and chairs, andsetup/breakdown of tables and chairs. You’ll also have access to designated getting-ready spaces (when applicable) and on-site venue support during your event.

Note: Plateware/flatware/glassware and specialty linens are typically rented through a rental company (Party Reflections or your preferred vendor).

What is your guest capacity?

Our comfortable capacity is up to 150 guests.
For events larger than that, we typically recommend tenting the patio/outdoor space to ensure guest comfort, flow, and a weather backup plan.

Do you host both ceremony and reception on-site?

Yes — many couples host both ceremony and reception at The Crest, using a combination of indoor and outdoor spaces.

Can we do an outdoor ceremony and reception?

Yes. Outdoor events are very popular here. We also recommend planning a weather backup, often with a tent or indoor option, depending on guest count and layout.

Can we do cocktail hour indoors while the space flips?

Absolutely. A common flow is:

  • Ceremony outside

  • Cocktail hour inside while we reset

  • Reception begins outdoors or in the Carriage House

What time does the music end?

Our standard noise cut-off is 11:00 PM.

Do you require in-house catering?

Yes — catering is provided in-house through Mint & Magnolia.
Once you share your guest count and service style (plated, buffet, stations, heavy hors d’oeuvres), our Executive Chef will create a custom proposal.

Do you provide alcohol? Can we bring our own?

We provide all alcohol on-site.
We can offer bar service through packages.

How do bar packages work?

Bar packages are priced per guest based on your final headcount and typically include 4 hours of service. Options range from beer & wine to signature cocktails and full bar.

Do you provide a wedding coordinator or planner?

 

A coordinator/planner is not included in the venue rental.

If you’d like planning support, we can connect you with trusted planning partners.

Do you provide linens?

 

We offer white table linens and black linen napkins in-house (pricing varies by event).
If you prefer a specific color or texture, you’re welcome to bring your own or rent through Party Reflections.

Do you provide plates, silverware, and glassware?

 

Plateware/flatware/glassware are typically rented through Party Reflections or your preferred rental vendor so you can choose the style that matches your design.

Can we bring in outside vendors?

 

Yes — with standard requirements (insurance, setup/cleanup expectations, and vendor guidelines). Some services may be required in-house depending on the event type.

How do we reserve a date?

 

To officially reserve a date, we require:

  1. A signed contract

  2. A reservation payment (deposit)

Your date is considered secured once both are received.

When is the final headcount due?

 

Final headcount is typically due 14 days prior to the event for catering and bar so we can finalize staffing, ordering, and invoices.

Is there parking available?

 

Yes — we have on-site and nearby parking options. For larger events, we can also have a staff member direct guests to open spaces for a smooth arrival.

Can we drop off décor early?

 

Early drop-off may be possible depending on the event calendar. We’ll confirm based on availability and what items you plan to bring.

Do you allow portrait sessions or photo shoots?

 

Yes — bridal portraits and photo sessions are welcome by appointment. Rates are typically hourly and based on availability.

What happens if it rains?

 

We’ll help you plan a weather backup that fits your guest count and layout. For larger weddings, a tent is often the best solution to ensure the day runs smoothly.

Testimonials

“This gem of a venue is not just any ordinary event space; it’s a magnificent historical home that exudes so much character and charm. From the moment I first drove by, I was captivated by its unique and timeless ambiance. But what truly takes this venue to the next level is Austin’s unwavering commitment to ensuring that every client’s experience is nothing short of extraordinary. Working with him is an absolute pleasure. He’s a visionary who loves to generate innovative ideas that serve both clients and vendors alike. After experiencing this venue and working alongside Austin, I can confidently say that this is a place where I’d love to be capturing love stories as a photographer. “

–  Ellie McKinney Photography  

“If you’re looking for a venue that captures all the wedding day essentials: great lighting, natural beauty, intentional details, downtown history, access to accommodations, and the best venue team around, then look no further. As a vendor, it’s a joy to bring my clients inside and see their faces light up at all that The Crest has to offer. My clients feel welcomed and are always assured that their day will be *the* most special day. The Crest is exactly what the Triad needed!”

–  Charming Carolina  

“What a truly beautiful space with owners who care about both their clients and vendors! I’ve had the privilege to be called in to explore this space a few times now. It’s not often that venues ask what can be done to make the space inviting and functional for both guests and photographers and then see that feedback put into motion. The Crest has been thoughtfully designed to be a timeless venue in Winston Salem, and I can’t wait for the public to see what this space has to offer.”

–  Chelsea Work Photography  

“I’m a local wedding planner and absolutely love The Crest and Austin! The venue is stunning and you can tell they have put a lot of thought into the details of it. I cant wait for it to open this spring!! “

–  Katharine M.  

Feeling absolutely thrilled to share our experience working with Austin at the Crest in Winston Salem, NC! His energy and passion are truly infectious! The Crest is not just a venue, it’s a masterpiece! With its stunning beauty and a plethora of offerings, it’s a dream come true for any event planner. And there is so much more to come. As Carly Marie Events, we are beyond excited and eagerly looking forward to what the future holds for this gem nestled in downtown Winston Salem, NC. 💎 Here’s to creating more magical moments and unforgettable experiences at the Crest! 🥂🎉

– Carlie Marie Events 

“The Crest is an incredible addition to Winston-Salem. It has been beautifully restored with luxury finishes throughout. Austin and The Crest team have been wonderful to work with from our very first meeting. You can book The Crest with confidence that you will be in great hands!!!”

–  The Beauty Tribe 

“Wow! Where do I begin? I was the party planner for my Wake Forest 50th reunion. I was so fortunate to have found Austin Hayes and The Crest. From start to finish the experience was a 10 out of 10. My classmates think I am a party planning savant, when in fact all I did was find Austin and let him run with the ball! If you are anywhere near Winston-Salem and you are planning an event, do yourself a favor and check out The Crest. A truly special place with amazing ambiance and management and staff who will cater to your every need and desire. Thank you Austin and staff for a truly wonderful experience we will never forget! Hank.”

– Hank B. 

“STUNNING venue! I’ve photographed a few sessions there already, even though it’s still under construction, and it’s a dream! There are countless thoughtful details – from decorative dust guards on the stairs to patterned floor transitions, a sweeping maple banister that’s original to the historic house, decorative wooden mouldings on the walls, eclectic brass busts that compliment the embossing on the books that line floor to ceiling shelves in the library. Every tiny detail has received intention. The open floor plan and tall windows add to the inviting atmosphere – and with a location that receives full light morning through evening – it’s ethereal! The individuals who run and own this venue are some of the kindest, most helpful people! Your event will be in capable hands.This thoughtful, elegant venue will surely become one of Winston Salem’s best!”

– Jasper & Fern

“I recently photographed an editorial shoot at The Crest and was thoroughly impressed by both the exquisite details and the impeccable style of each room. The Crest showcases a variety of options for your wedding day, including various ceremony, cocktail hour, and reception settings that blend both vintage details with modern-day amenities. The attentive and knowledgeable staff will go above and beyond to ensure that you are taken care of on your wedding day. I highly recommend The Crest!”

–  Megan Travis Photography  

“The Crest offers the opportunity for each guest to experience history and beauty in every detail. Austin and Adam are committed to providing top-notch service and a unique experience that can only be found at this special venue. Each space is thoughtfully designed and well executed to provide an atmosphere worthy of a milestone celebration.”

–  Rhonda Hicks Floral Design  

“The Crest of Winston-Salem is a lovely venue for all types of events. The beautiful Victorian home is elegant and provides an intimate backdrop for hosting events. The staff is highly flexible and treat you more like family than just another business contract. This venue will provide you with a blank pallet to entertain guests as if it were your own home.”

–  Rhonda T.  

“Much much more than a “Wedding” venue… superb for Meetings & Events as well❗️ Stellar team and location provided the perfect location for our family members’ Celebration of Life” on a Sunday….. pleased to highly recommend 🏆”

–  Hal B.